Refund policy

Item must be returned within 30 days after the buyer receives it.
The buyer is responsible for return postage costs.
You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returns, you may not receive a full refund.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description.

To complete your return, we require a receipt or proof of purchase.

Please return the product to:
PO Box 379 Stanhope Gardens
NSW Australia 2768

Order Acceptance and Right to Refuse Service

We reserve the right to accept or decline any order at our discretion. Orders may be refused if:

• There is a history of excessive complaints, refunds, or return requests;

• The order cannot be fulfilled due to inventory, pricing, or operational issues;

• We suspect fraudulent, abusive, or suspicious activity;

• The customer has previously violated our store policies or terms of service.

We strive to provide a positive experience for all customers. However, we also maintain the right to protect our team and business from misuse or unreasonable conduct.